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In this video I talk about how to create a culture in your business to cut down the churn.
0.Before the sale – don’t be boring
1. Learn as much as you can about your customer
2. Train your staff to care about the customer
3. Followup after the sale
4. Reward the loyalty
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Video “How to create culture in your business to cut down the churn” Author: Timo Zimonjic